For brokers / shippers / carriers
One handoff. A clear role for every party.
SpotLock connects the people responsible for a freight handoff while keeping each participant’s work, information, and access clearly defined.
Choose your role
Start with the work you’re responsible for.
Each role has its own responsibilities, outcomes, and secure access. Select the perspective that matches how you participate in the handoff.
01 / Broker and 3PL
Control the verification process.
Open the case, coordinate participants, review exceptions, and retain a load-specific record.
Explore the broker role → 02 / Carrier and driverTurn required checks into recognized trust.
Respond to verification requests, maintain current fleet records, and reduce repeated work where information remains valid.
Explore the carrier role → 03 / Shipper and facilityKnow who is expected—and what happened.
Review the arriving driver and equipment, follow the shipment, and continue the custody record.
Explore the shipper role →