FAQ / Decision guide
Straight answers for freight teams.
Review SpotLock's role, participation model, visibility, data boundaries, and risk language before starting a conversation.
Product role
What is SpotLock?
SpotLock is a freight verification product by LaneLock Technologies. It helps 3PLs and shippers verify participants, document authorization, and create a chain-of-custody record around freight transactions.
Is SpotLock a load board?
No. SpotLock is not a load board. It is designed to support verification, documentation, visibility, and audit-trail workflows around freight transactions.
Does SpotLock broker freight?
No. SpotLock does not broker freight, solicit freight, or replace the commercial relationship between brokers, carriers, and shippers.
Participation + visibility
Who uses SpotLock?
SpotLock is primarily built for 3PLs and shippers, with secondary relevance for carriers, risk teams, and insurance partners involved in freight diligence.
Do drivers need an account?
SpotLock can support workflows where drivers participate in verification steps. The exact account or invitation model can be configured around the operational process.
Can shippers see verification records?
SpotLock is designed to support shipper visibility into approved verification and custody context when that visibility is part of the workflow.
Data + outcomes
What information is collected?
SpotLock focuses on information needed to support verification, authorization, timestamps, equipment context, visibility, and audit records. Specific collection details should be reviewed with the LaneLock Technologies team.
Does SpotLock prevent cargo theft?
SpotLock can help reduce risk and document diligence, but it does not guarantee prevention of cargo theft, fraud, or other losses.
Have a workflow-specific question?
Talk with LaneLock Technologies about how SpotLock may fit your verification process.